Shipping
Orders are shipped within 2 business days. For orders within Canada, packages will take up to 4-10 days to arrive, depending where you are located. Shipping costs in Canada start at $12, which includes tracking. Our most common parcels sizes and weights cost up to $22 within Canada. Cost depends on weight and location.
The customer is responsible for entering the correct address. If you live in an apartment/suite, it is your responsibility to make sure it is well indicated. Any additional shipping costs incurred for rejected or returned to shipper packages will be the responsibility of the customer as well as the cost for re-shipping.
We do not guarantee on-time delivery for orders outside of Canada. International deliveries may be subject to customs, duty and/or taxes to be paid by customers.
Orders eligible for free shipping promotions will be shipped using standard shipping options.
Returns
We are unfortunately unable to process returns at the moment. If you are not satisfied with your order, please reach out at admin@mohatri.ca to see how we can help!